Updating Your Contact Information

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Updating your Identity and Contact Information

How to update your personal identity and contact information in student planning.

Note: Not all areas can be updated using student planning.

Student planning can be accessed through your myCWI account. Log into your myCWI with your user name and password.

my.CWI.edu

Select “My Toolkit”

my toolkit button

From the home screen choose “user options” using the column on the left.

Select “User Profile”

User Options User Profile

This screen allows you to update your contact information, including your address, phone number, and email.

Personal identity can also be updated from this screen.

Edit information buttons

PERSONAL IDENTITY

Select “edit personal identity”

Edit Personal Identity button

A pop up box will appear with a drop down offering preferred pronouns. Select your desired pronouns and choose save.

Identity Details with Drop down selection

 

UPDATING ADDRESS

Adding a new address or editing your address requires verification, therefore the change does not take effect immediately. The change can take 5-7 business days to be completed.

To add a new address choose the “add new address” button

Add new Address button

A pop up box will appear. Complete all required boxes and choose the “add address” button

Enter Address Details

UPDATING EMAIL

Select the “add new email” button

Add New Email

A pop up box will appear. Enter new email address. Use drop down to select email type. Select add email.

Student emails cannot be adjusted through the user profile.

Enter Email Details screen

You can update or delete the current personal or secondary email by selecting the pencil box or X.  After selecting the pencil a pop up will appear allowing you to edit the information.

Pencil and X options

UPDATING PHONE NUMBer

Select “add new phone”

Add a Phone Button

A pop up box will appear. Add new phone number, extension if appropriate, and the type of number. Select “add phone”

Enter Phone Details

You can update or delete the current personal, cell, or secondary phone number by selecting the pencil box or X.  After selecting the pencil a pop up will appear allowing you to edit the information.

Pencil and X selections

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