Certification Exams

Exam Scheduling for CWI STudents

Current CWI students are allotted three exam vouchers with course fees. Students may request an additional voucher from their Instructor if more attempts are needed. Students must schedule their desired Certiport exam at least 24 hours in advance via the student scheduling page by selecting the following steps:

• Step 1: Choose Class Exams.
• Step 2: Choose Business.
• Step 3: Choose your exam (MOS or QB and the voucher number).
• Step 4: Complete remaining fields, select a date, and checkout.

Please select accordingly, as each appointment uses one voucher. Call Testing Services within 12 hours of your appointment if you need to reschedule. Please have your Certiport account already created before your appointment and ensure you have entered your Student ID. An appointment is required for every exam attempt and voucher usage. CWI only offers the 2019 version of the exams. 

Certiport Microsoft Office (MOS) Retake Policy

• If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 24 hours before retaking the exam.
• If a candidate does not achieve a passing score the second time, the candidate must wait 48 hours before retaking the exam a third time.
• A two-day waiting period will be imposed for each subsequent exam retake.
• There is no annual limit on the number of attempts on the same exam.
• If a candidate achieves a passing score on an MOS exam, the candidate may take it again.

Certiport QuickBooks Retake Policy

• If a candidate does not achieve a passing score on an exam the first time, the candidate must wait 1 business day (24 hours) before retaking the exam.
• If a candidate does not achieve a passing score the second time, the candidate must wait 5 business days (120 hours) before retaking the exam a third time.
• A five-day waiting period will be imposed for each subsequent exam retake.
• There is no annual limit on the number of attempts on the same exam.
• If a candidate achieves a passing score on an Intuit exam, the candidate may take it again.

Non-CWI Students

Testing Services only administers the Microsoft Office Specialist (MOS) and QuickBooks (2017 Online) exams. 

• Non-CWI students must first purchase their exam voucher from Certiport at least 24 hours before scheduling a testing appointment.
• Exams must be scheduled at least 24 hours in advance via the scheduling page by selecting the following steps:
  • Step 1: Choose Certification Exams.
  • Step 2: Choose Certiport Certification Exam.
  • Step 3: Choose Non-CWI Student MOS/QuickBooks.

CWI currently only offers the 2019 version of the MOS exams. Older versions are not available at our locations. Please bring your pre-purchased voucher code with you to your appointment or have it pre-loaded to your account. Each exam time will require a non-refundable proctoring fee of $25, payable during registration checkout. In the event that you do not pass the exam, if you purchased an "exam voucher with retake" from Certiport, a retake code will be emailed to you. You may re-take the exam after waiting 24 hours from the time your initial exam was first started. Retake vouchers must be used within 30 days of the failed exam.