Medical Administrative Support

Become an Integral Part of Healthcare with Administrative Expertise

Student studying at computer in classroom

Program Overview

Are you interested in playing a crucial role in the healthcare system without being directly involved in medical procedures? The Medical Administrative Support program at College of Western Idaho (CWI) is designed for you. This program offers a gateway to becoming a vital member of the healthcare team, focusing on the administrative aspects of medical practice. You will learn about medical terminology, patient record management, billing processes, and more, all crucial for the smooth operation of medical facilities.

Our program combines theoretical knowledge with practical skills, ensuring you are job-ready upon graduation. You will be equipped to handle various administrative tasks in healthcare settings, bridging the gap between patients and medical professionals. Whether you are starting a new career or looking to enhance your skills in the medical field, our program is tailored to fit your goals.

Degree or Certificate Type

Basic Technical Certificate

Fully Online



Additional cost may apply.

Time to Complete

1 year

Primary Location

Medical administrative support students working on computers in a classroom

Learning Opportunities

  • Administrative Expertise: Gain comprehensive knowledge in medical terminology, patient record management, and healthcare billing.
  • Real-World Application: Engage in practical training that simulates medical office environments.
  • Career Readiness: Develop skills that prepare you for immediate employment in various healthcare settings.
  • Patient Interaction: Learn the essentials of patient communication and confidentiality in a medical setting.
  • Technology Integration: Become proficient in using medical office software and technologies.

Area of Study

Degrees & Certificates

Medical Administrative Support – Basic Technical Certificate




Available Fully Online

Certificate Requirements

Cost: $2,751

Medical Administrative Support specialist working at computer in office

Career Opportunities

  • Medical Secretaries and Administrative Assistants

    Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.


    Annual Openings*


    Hourly Median Wage*


    Annual Median Salary


    Growth (2021 – 2031)*

Load more

*Data sourced from Lightcast™ (2023), a global leader in labor market analytics, and limited to the state of Idaho. Contact CWI Institutional Research for questions regarding this data.


Step 1

  • Apply to CWI.
  • Choose Medical Administrative Support as your major.

Step 2

  • Complete the Free Application for Federal Student Aid (FAFSA).
Academic CalendarNew Student Checklist


Graphic of business man with a red tie
Business Professionals of America

College of Western Idaho is proud to be part of Business Professionals of America (BPA), the leading Career and Technical Student Organization for students pursuing careers in business management, office administration, information technology, and other related career fields.


College of Western Idaho invites anyone interested in or thinking about pursuing a career in healthcare to attend the 2022 Health Professions Open House Tuesday, Nov. 1.

Read more about 2022 Fall Health Professions Open House
View all news

Request More Information


Connect With Us

Ready to get started? Our team looks forward to assisting you!

One Stop Student Services