.edu Transition

CWI .edu transition
May 9, 2019

The transition of our external website from cwi.edu to cwi.edu successfully launched in March and began phase 1 of the .edu transition, which also included upgrades to a number of systems.

The second phase of this transition will launch the week of May 20, beginning at 7 a.m. Monday morning and continue throughout the week as needed. CWI Information Technologies (IT) department has been working diligently with solution owners and subject matter experts across the college to anticipate and identify systems and processes impacted by the .edu transition.

CWI will be publishing information to cwi.edu/transition as we approach this change over and during the transition week.

Email Change

Email addresses are changing and will impact all employees and students.

Employees:

Employee email addresses will now be username@cwi.edu
USERNAMES will not be changed

Not to worry, as an employee, you will not lose your old emails with this change

Emails will forward from your old email address to your new @cwi.edu address through December 31, 2019. Instructions for employee access to Outlook Web Access will be provided as this process will be changing as part of the transition.

Students:  

Student email addresses will now be username@my.cwi.edu
USERNAMES will not be changed

Students will need to log in to their old email account to access emails received prior to May 20, 2019. Instructions to access the students old email account will be provided.

All old emails will be deleted on December 31, 2019. Emails you want to keep must be forwarded to the new email address prior to this date.

Systems Impact

Multiple systems will be impacted and each system will go through a similar process during the transition:

The Process:

  • IT will transition systems individually. During these transitions, IT will be unavailable.
  • Designated testers at the college will verify the status of the system and report back to IT
  • IT will review feedback and make updates as necessary. *All other feedback needs to be communicated through each area’s Solution Owner
  • A follow-up communication will be distributed college-wide once IT deems each system transition is successfully complete

Additional College-wide systems:

  • myCWI.cc to my.CWI.edu
  • cwi.edu to cwi.edu
  • Colleague - uiprod.cwi.edu
  • Help Desk - helpdesk.cwi.edu
  • Blackboard - blackboard.cwi.edu

There are several more specialized systems transitioning. Solution Owners have been working collaboratively with IT on these systems, for questions about system transitions for your area, please reach out to your Solution Owner.

Microsoft Office365 and OneDrive will not be changing. The existing web addresses will stay the same. The naming convention was established with Microsoft and cannot be changed at this time.

This is a list of identified systems that will be addressed during the transition.

What to do if something is not working

There will be parts of the transition that won’t go exactly as planned and that is where we need your help. As systems are transitioned and rolled out, if you identify something that isn’t working correctly, first alert your Solution Owner, they may request you submit a Help Desk ticket. In the ticket, include as much information as you can, including the system that is not working and what action is not working. Tickets will be prioritized based on organizational impact.

No matter how much preparation is done, items will break and items will be missed. It is important to communicate what isn’t working so it can be addressed. Please know, any system that does not work or breaks during this transition will not cause death or harm to employees or students. These systems are our tools, they will be repaired as soon as possible, our engagements with students will continue, they may be a bit slower or require a follow up, we will all get through this alive.

Benefits of Your New .edu Email address

There are benefits to employees and students with this email change. With the new .edu email addresses, users will now qualify for many more educational specials.

Examples of specials provided for .edu email addresses:

  • Amazon Prime
  • LastPass
  • NewEgg
  • Github
  • Apple Music
  • Newspaper Subscriptions
  • Adobe
  • Google
  • Hulu
  • Spotify

These are just a few, with a little research; you may find more discounts available.

Thank you all for your patience as we progress through this awesome transition to a .edu! As a reminder this is Phase 2 of a multi-phased project. Communication addressing status and next steps will be distributed in a timely manner. Thank you again for your attention and cooperation.