Fire Service Management

Training to Lead and Innovate Your Career in Emergency Management

Person in fire suite standing on large container

Program Overview

Aspiring to be a leader in the fire and emergency services field? College of Western Idaho’s (CWI) Fire Service Management program is tailored to those who want to excel in this critical and dynamic field. The program’s curriculum, based on National Fire Protection Association (NFPA) standards and International Fire Service Accreditation Congress (IFSAC) certified program requirements, offers both a Basic Technical Certificate and an Associate of Arts degree to align with your career goals.

With instruction provided by experienced local fire department trainers and command staff, this program offers practical insights into fire service leadership. The curriculum places a strong emphasis on developing leadership competencies, with classes in fire officer training and electives developed by executive leadership teams from local fire departments.

Degree or Certificate Type

Associate of Arts

Basic Technical Certificate

Time to Complete

2 years

Primary Location

Students in fire suites working with fire hoses at large containers

Learning Opportunities

  • Professional Development: Gain IFSAC accredited certifications, and learn from fire service executive officers.
  • Collaboration with Industry Partners: Benefit from the program's integration with local fire service Officer Development Programs and partnerships for classes at training centers.
  • Nationally Recognized Curriculum: Study industry-standard materials to stay aligned with national benchmarks.
  • Learning from Active Firefighters and Chiefs: Network with various local departments, learn local techniques and equipment, and build professional relationships.
  • Academic Credit for Industry Certifications: Convert industry certificates into academic credits, assisting current firefighters in pursuing degree options for professional advancement.

Area of Study

Degrees & Certificates

Fire Service Management – Associate of Arts Degree

Fire Service Management – Basic Technical Certificate

Group of fire fighters sitting on front of fire truck

Career Opportunities

  • Managers, All Other

    All managers not listed separately.

    279

    Annual Openings*

    $24.55

    Hourly Median Wage*

    $51,064

    Annual Median Salary

    39.33%

    Growth (2021 – 2031)*

  • Managers, All Other

    All managers not listed separately.

    51

    Annual Openings*

    $24.55

    Hourly Median Wage*

    $51,064

    Annual Median Salary

    39.33%

    Growth (2021 – 2031)*

  • Public Safety Telecommunicators

    Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

    21

    Annual Openings*

    $18.30

    Hourly Median Wage*

    $38,064

    Annual Median Salary

    10.12%

    Growth (2021 – 2031)*

  • First-Line Supervisors of Firefighting and Prevention Workers

    Directly supervise and coordinate activities of workers engaged in firefighting and fire prevention and control.

    16

    Annual Openings*

    $29.64

    Hourly Median Wage*

    $61,651

    Annual Median Salary

    7.65%

    Growth (2021 – 2031)*

  • Labor Relations Specialists

    Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints. Excludes equal employment opportunity (EEO) officers, who are included in “Compliance Officers” (13-1041).

    14

    Annual Openings*

    $30.04

    Hourly Median Wage*

    $62,483

    Annual Median Salary

    19.88%

    Growth (2021 – 2031)*

  • Public Safety Telecommunicators

    Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.

    10

    Annual Openings*

    $18.30

    Hourly Median Wage*

    $38,064

    Annual Median Salary

    10.12%

    Growth (2021 – 2031)*

  • First-Line Supervisors of Firefighting and Prevention Workers

    Directly supervise and coordinate activities of workers engaged in firefighting and fire prevention and control.

    7

    Annual Openings*

    $29.64

    Hourly Median Wage*

    $61,651

    Annual Median Salary

    7.65%

    Growth (2021 – 2031)*

  • Labor Relations Specialists

    Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints. Excludes equal employment opportunity (EEO) officers, who are included in “Compliance Officers” (13-1041).

    2

    Annual Openings*

    $30.04

    Hourly Median Wage*

    $62,483

    Annual Median Salary

    19.88%

    Growth (2021 – 2031)*

  • Emergency Management Directors

    Plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations.

    1

    Annual Openings*

    $34.49

    Hourly Median Wage*

    $71,739

    Annual Median Salary

    4.19%

    Growth (2021 – 2031)*

  • Emergency Management Directors

    Plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations.

    N/A

    Annual Openings*

    $34.49

    Hourly Median Wage*

    $71,739

    Annual Median Salary

    N/A

    Growth (2021 - 2031)*

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*Data sourced from Lightcast™ (2023), a global leader in labor market analytics, and limited to the state of Idaho. Contact CWI Institutional Research for questions regarding this data.

Admissions

Admission into the Fire Service Management program is competitive and requires a supplemental application process. 

STEP 1

STEP 2

  • Meet with the Program Director to discuss qualifications, pathways, and steps to apply. 

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News

CWI Fire Service students joined local first responders to honor and remember the victims of 9/11 during a ceremony.

Read more about Fire Service Students Honor Victims of 9/11

CWI's Public Safety programs are excited to announce the arrival of opportunities for new firefighters and seasoned professionals.

Read more about CWI Launches New Fire Service Opportunities
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