Benjamin Franklin once said “an investment in knowledge pays the best interest.” In business, you probably think of investing in knowledge as continuing education, retraining or advanced skill development for technical and business expertise. Simply put, you have a need to continue to refine and enhance the abilities of your educated workforce to stay viable in today’s competitive market.
While this concept is accurate, it fails to give attention to one of the most crucial areas of your business: undereducated employees.