Recover Access to Your Account

You are here

The Logon Help system allows students, faculty, and staff to perform tasks such as changing or resetting their password using a self-service web interface. This system is accessible from any device with an Internet connection, and will allow you to regain access to your account without submitting an online request for help or calling the Help Desk. 

You are are strongly encouraged to sign up for the password reset service, which will allow you to take advantage of the full functionality of the Logon Help system.

Sign Up for Password Reset Service

Users are strongly encouraged to enroll in the password reset service in order to take full advantage of the self-service functionality made available by the Logon Help system.

To enroll in the service, follow these steps:

  1. Using an Internet browser, go to the Logon Help system at: Logon Help
  2. Click Sign up for the Password Reset service, and follow the steps to enroll in the system.

If you are unable to enroll in the password reset service by following these steps, please contact the Help Desk. Be prepared to provide a description of the steps you followed and any error messages returned to you. Contact the Help Desk