Medical Administrative Support - Basic Technical Certificate

You are here

Enrolling in CWI’s Medical Administrative Support program will provide you exposure to a profession that performs a variety of duties in a medical environment. Physicians rely on well-trained medical administrative support professionals to assist in the operation of a medical office and the documentation of patient care. Successful students in this program typically possess above-average skills in communication, organization, and attention to detail.

Specialized coursework focuses on medical terminology, electronic health records, health information management, human relations, exceptional customer service, insurance, and billing. This program is competency-based, specifying the student performance objectives required for employment.

 

Why This Program

Careers in all areas of healthcare are in great demand throughout the nation. Medical office administrative support professionals are critical to the support of clinical staff in the health care industry. Physicians rely on well-trained medical administrative support professionals to assist in the operation of a medical office and the documentation of patient care.

What You Will Learn to Do

  • Manage and maintain all aspects of an office environment
  • Use and understand medical terminology
  • Learn to use the latest workplace technology and computer software
  • Schedule appointments and register patients using specialized medical software
  • Maintain confidential medical records and prepare correspondence
  • Learn to interact with a diverse population
  • Prepare patient insurance claims and complete the medical billing cycle
  • Understand the complex world of healthcare compliance and regulatory issues
  • Work professionally and ethically as a part of a medical team

Clubs

Business Professionals of America is the leading CTSO (Career and Technical Student Organization) for students pursuing careers in business management, office administration, information technology and other related career fields. BPA has 43,000...

Respectful Community

The College of Western Idaho is committed to maintaining a Respectful Community by providing equal opportunity for all individuals and does not discriminate in services, benefits, or activities on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability status, veteran status, age, or any other legally protected status.  More on Title IX

News and Blogs

Female healthcare student carrying a clipboard

Applications are now being accepted for CWI’s healthcare programs.

Health Science Student in medical classroom

The CWI Foundation received a $2,000 grant from the John William Jackson Fund.