Administrative Specialist

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The Administrative Specialist program provides skills for students seeking a career in office administration. Students gain proficiency in leading office application software with the opportunity to obtain Microsoft Office Specialist (MOS) certifications. Students gain strong editing and writing skills, business math and accounting fundamentals, digital publishing and basic website design, and maintenance training.

The career-focused Administrative Specialist program offers you three areas of concentration:

  • The Applied Accounting concentration prepares students by enhancing the skills of individuals who are seeking or are currently employed in accounting-related positions.
  • The Medical Administrative Support concentration prepares students by building medical front office skills, enhancing human relations skills, and training with medical office software for scheduling, submitting electronic bills, and documenting patient encounters. 
  • The Marketing Communications concentration offers students a wide range of business courses including business concepts, marketing, promotion, selling, or management.

Program graduates are equipped with the office and management skills necessary to become productive and responsible leaders in today’s workplace.

The Administrative Specialist program now offers three 12-month certificates:

  • Business Technology Certificate-Provides students with the necessary training to complete tasks on the desktop computer and in a virtual world. By earning this certificate students will learn basic computer programs, how to create projects by integrating applications, and work with teams in an online environment.
  • Business Writing Certificate-Provides students with principles and strategies for effective written and oral communication in business. Students will develop and enhance skills in business writing, detecting and correcting errors in format, punctuation, spelling, grammar and word usage.
  • Office Management Certificate-Provides students with necessary skills to operate in an office environment. Students will develop and enhance skills in accounting, business math, and basic office procedures.

These certificates are a great option for students pursuing the Administrative Specialist AAS and CWI students pursuing other associate degrees as well as current administrative assistants that want professional development.

Well trained Administrative Assistants are always in high demand. These certificates will allow individuals and companies the resources they need for proper training.

Take the next step in your career and apply today!


The Administrative Specialist program develops students into business support professionals who are empowered to better their lives and to add value to employers and communities. They gain the skills to improve business efficiencies and customer relationships. Students will be prepared to perform complex duties by applying current technology in their careers.

Why This Program

Imagine becoming an important member of an office team. In almost every sector of business and industry, there is a need for skilled administrative assistants. When you enroll in the Administrative Specialist Program here at CWI, we help you learn the skills you need to become a qualified professional. You will receive the skills to manage the day-to-day administrative needs of any office environment.

What You Will Learn to Do

  • Prepare to write and speak professionally
  • Develop skill and proficiency using the latest Microsoft Office software including Word, Excel, Access, PowerPoint, and Outlook. Proficiency leads to MOS certification
  • Apply real-world math skills to specific business processes
  • Demonstrate knowledge of accounting processes including the use of computerized accounting software
  • Fulfill a specialty or concentration from one of three different areas
  • Possess an understanding of the mechanics of websites and the role social media integration has on web design and website management
  • Implement design methods and apply software applications to effect visual and written communication across a wide range of digital mediums
  • Use appropriate interpersonal skills, with sensitivity to ethnic and cultural differences, as they relate to various workplace situations


Business Professionals of America is the leading CTSO (Career and Technical Student Organization) for students pursuing careers in business management, office administration, information technology and other related career fields. BPA has 43,000...

Respectful Community

The College of Western Idaho is committed to maintaining a Respectful Community by providing equal opportunity for all individuals and does not discriminate in services, benefits, or activities on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability status, veteran status, age, or any other legally protected status.  More on Title IX

News and Blogs

Assistant Professor, Yolonda Barnes, recently presented research examining the effect of articulated credit on college outcomes at national conference.

Congratulations to Laura Bagley, College of Western Idaho’s Staff of the Month for February 2019.

Congratulations to Dr. Yolonda Barnes who recently become a certified instructor of Leadership Development Studies curriculum.

Wallgren and Harbacheck participate in Maximus Job Fair, highlighting the College’s Administrative Specialist program.

Lindsey Wallgren has been selected as College of Western Idaho’s Faculty of Distinction for April 2018.

Administrative Specialist students test out their interviewing skills.