NC-SARA
The State Authorization Reciprocity Agreement (SARA) is an agreement among participating states, districts, and U.S. territories that establishes common standards for the interstate delivery of postsecondary distance education courses and programs. Administered by the National Council for State Authorization Reciprocity Agreements (NC-SARA) through four regional higher education compacts (MHEC, NEBHE, SREB, and WICHE), SARA is intended to make it easier for students to enroll in online programs offered by institutions located outside their state of residence.
College of Western Idaho (CWI) is regulated by the Idaho State Board of Education and is an approved participant in NC-SARA. As a participating institution, CWI adheres to the standards and requirements established by SARA for the delivery of distance education across member states and territories.
Students may view participating institutions through the NC-SARA Participating Institution Directory.
While CWI provides lists with professional licensure information, state laws and professional licensure requirements vary and may change frequently. Students are strongly encouraged to also consult the appropriate state licensing board or regulatory agency in the state where they intend to work. For additional information on professional licensure, visit NC-SARA Professional Licensure.
Student Complaints & Appeals
CWI strives to provide the highest quality educational opportunities available. However, if a conflict does arise, our efforts are meant to resolve your grievances, complaints, and concerns in an expeditious, fair, and amicable manner. We encourage informal resolution as a first step, working with faculty, programs, colleges, and similar structures, depending on the nature of the concern.
For further questions regarding student complaints or appeals related to online and distance education programs, students may contact:
Chad Trisler, Dean of Students
Tyler Brown, Assistant Vice President of Enrollment & Student Services
Mailing Address
COLLEGE OF WESTERN IDAHO
MS 2020
5500 E OPPORTUNITY DRIVE
NAMPA ID 83687
SARA State-Level Complaint Process
The SARA program requires that students must first attempt to resolve complaints through applicable institutional complaint and appeal processes before submitting a complaint at the state level under the SARA complaint process.
If you have exhausted all available CWI appeal options and remain dissatisfied with the outcome, you may choose to file a complaint at the state level.
Students enrolled in CWI who are completing coursework from another state may file a complaint through the Idaho State Board of Education Complaint Procedures after completing all institutional appeal processes.
Students residing in Idaho and attending CWI are not covered under SARA and can use just CWI's internal complaint and appeal procedures.
Students residing in Idaho while attending an institution located in another state should contact the state agency responsible for SARA complaints in the institution's home state.
Students taking courses at an institution located in California will need to file an appeal through the California Department of Consumer Affairs, as California is not a SARA participant.
Additional information regarding SARA student complaints and appeals can be found on the SARA Student Complaints webpage.
Idaho State Board of Education
650 West State Street, 3rd Floor
Boise, Idaho 83702
Phone: 208.334.2270
Fax: 208.334.2632
board@osbe.idaho.gov