Campus Tech Support

Welcome to College of Western Idaho's (CWI) Campus Tech Support — your first stop for support and assistance with technology or equipment on campus.

Students outside a campus building looking at a mobile phone

Once admitted as a student at the College, you will be provided with an official CWI account. This username and password will be used to access myCWI, Blackboard, your student email, Microsoft 365 applications, and more.

To get started, visit Logon Help to Enroll your account.
Sign in using the username provided in your official acceptance letter.
- The temporary password is your first initial capitalized + last initial capitalized + 'logon' + the last four digits of your social security number (e.g., FLlogon1234).
  - If you have not provided your social security number to the College or do not have one, please use the last four digits of your student ID number.
- Follow the prompts to set up security questions and reset your password to a custom password of your choosing.

Once your account has been enrolled, you may use Logon Help to reset or change your password and recover access to your account.

Logon Help Multi-Factor Authentication

myCWI

Stay connected and on track during your educational journey with the new and improved myCWI! This customizable hub is your first stop for quick access to:

the Self-Service Toolkit
Blackboard
important announcements and notifications
advising
calendars and events
links to resources and services across the College
and more!

Log in to myCWI

Download the app

Access myCWI on the go with the CWIMobile app, free on Apple or Android.

Blackboard

Blackboard is used by instructors to deliver educational content and facilitate online learning experiences. Students use Blackboard to access course materials, participate in discussions, submit assignments, take exams, and receive grades.

Log in to Blackboard

24/7 Blackboard Support
844.628.4596
Chat With Us
Student Email

Once admitted to the College, students are provided with an official CWI email account through Outlook. Your student email account is where you will receive important information and communication from the College and your instructors.

Access Your Student Email
Microsoft 365
In addition to an email account, students are provided access to Microsoft 365. The Microsoft 365 suite includes Word, Excel, PowerPoint, Outlook, OneDrive, and more. Microsoft 365 apps may be used entirely online or installed on up to five (5) devices free of charge.

Once you have successfully logged in to Microsoft 365, you may install apps on your device by selecting Install apps in the top right corner.

Log in to Microsoft 365
Adobe Acrobat Reader

To ensure you are able to view, download, or print PDF documents, be sure to have the latest version of Adobe Acrobat Reader installed on your device(s). If you are using a CWI-owned device, Adobe Acrobat Reader should already be installed.

Install Adobe Acrobat Reader
Wireless Network Access
Wireless network access is provided at all campus locations. To access CWI's wireless network:

Connect to CWI-PUBLIC using the wireless configuration utility for your device.

An authentication page will appear. If you do not see an authentication page, open your browser and visit cwi.edu to continue.

Enter your CWI username and password, agree to the terms and conditions, then select Sign On.

If you do not have CWI login information, you may create a temporary login by clicking "Don't have an account?".
Browser Compatibility

For the best online experience on campus or while using applications provided by the College, Google Chrome and Mozilla Firefox are the most compatible browsers.
File Sharing Policies
Peer-to-Peer File Sharing

Electronic Technology Usage Policy

Digital Millennium Copyright Act

Higher Education Opportunity Act