IT User Services Technical Support Specialists will designate a drop-off and pick-up location for faculty and staff to receive or return equipment when scheduling and appointment. 

These instructions will include clear directions to the drop-off and pick-up location, as well as the instructions to follow—where to leave equipment, where to pick up equipment, to remain in their vehicle if at a drive-by location or whichever scenario is most appropriate for that department to limit physical interaction or close contact. 

In addition to sanitizing equipment, technicians should clean surfaces that are frequently touched between customer visits, such as shared desks, countertops, kitchen areas, electronics and doorknobs.